Program Clerk

Organization:                             Ministry of Public and Business Service Delivery

Division:                                      ServiceOntario – Customer Care

City:                                             Kingston

Language of Position(s):           English

Job Term:                                    1 Temporary (up to 12 months with possibility of extension)

Job Code:                                    06OAD – Office Administration 06

Salary:                                         $23.76 – $27.44 Per Hour*

*Indicates the salary listed as per the OPSEU Collective Agreement.

Job ID:                                         213213

The Ministry of Public and Business Service Delivery requires a Program Clerk to process and ensure the continuity of records, documents and mail.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:

• provide information and support services related to designated services or line(s) of business to internal and external customers, in response to telephone, mail, email and fax inquiries

• collect and record statistical information on incoming and outgoing documents and records

• coordinate time-sensitive reports for distribution

How do I qualify?

Administrative Knowledge and Skills:

You have:

• the ability to acquire and apply knowledge of the unit and branch workflow and functions

• knowledge of filing, record retention schedules and bring forward systems to ensure security of documents and information

Analytical Skills:

• You have experience performing a routine quality assurance review to ensure documents are accurately completed and ready for processing

Communication and Interpersonal Skills:

You have:

• good written/oral communications to prepare form letters for clients identifying missing information and liaise with staff in connected units

• good interpersonal skills to work in a team environment

Organizational Skills:

• You have good organizational skills to maintain/use a large filing system and to organize and prioritize own workload and work under general supervision

Computer Skills:

You have:

• experience using computer software to verify client data submitted on application forms, to prepare statistical reports and record information

• experience receiving, logging, tracking and distributing applications using an electronic tracking application

Additional Information:

Address:                                             1 English Temporary, duration up to 12 months, 1055 Princess St, Kingston, East Region, Criminal Record Check

Compensation Group:                      Ontario Public Service Employees Union

Category:                                           Administrative and Support Services

Posted on:                                          Friday, April 19, 2024

Note:

·         In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

How to apply:

1.      You must apply online by visiting www.ontario.ca/careers. You must enter the job id number in the Job ID search field to locate the job ad.

2.      Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

3.      Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

4.      Read the job description to make sure you understand this job.

5.      OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

6.      If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Friday, May 3, 2024 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the “language of position” information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d’emploi externes de la fonction publique de l’Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d’emploi. Pour tous les postes, l’évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l’Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

The Ontario Public Service is an inclusive employer.

Accommodation is available under the Ontario’s Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n’est pas responsable de l’exactitude, de l’authenticité ni de la fiabilité du contenu.