Food and Beverage Supervisor

At Isaiah Tubbs Resort & Conference Centre, we believe exceptional guest experiences start with an amazing team. Nestled along the scenic shores of West Lake in Prince Edward County, we offer a unique blend of rustic charm and warm hospitality. Our resort is home to various accommodations — from cozy cottages and beach houses to spacious lodge suites — ensuring guests enjoy a memorable escape.

We pride ourselves on a range of amenities, including tennis, and water sports, along with relaxing spaces like our private sandy beach and seasonal outdoor pool. Our on-site restaurant, The Knoll, features locally inspired cuisine with stunning lake views, while the Sandbar Lounge offers a curated selection from nearby wineries, breweries, and cideries. We also host unforgettable weddings, conferences, and special events, creating a dynamic and exciting environment for our staff.

As we work to revitalize our resort under the ownership of the Sunray Group, we are looking for passionate individuals to join our team in various roles:

Lead our front of house operations, ensuring exceptional service standards and a welcoming atmosphere for all guests while supporting the development of our staff.

As part of our team, you’ll thrive in a supportive environment that encourages collaboration, creativity, and personal growth. Whether you’re assisting guests, preparing delicious meals, or setting up memorable events, your contributions will make a lasting impact.

Located near Sandbanks Provincial Park and surrounded by the vibrant culture of Prince Edward County, working at Isaiah Tubbs means not only being part of an incredible team but also enjoying one of Ontario’s most beautiful regions.

If you’re passionate about hospitality and eager to be part of a dynamic, guest-focused team, Isaiah Tubbs Resort is the perfect place to grow your career. Join us in creating unforgettable experiences for our guests and be part of a thriving community dedicated to excellence in hospitality!

As the Food and Beverage Supervisor, you will play a vital role in ensuring that our guests receive outstanding service throughout their dining experience. You will lead a team of servers and support staff while maintaining high standards of hospitality. The ideal candidate will have a passion for guest service, strong leadership skills, and the ability to create a welcoming atmosphere.

Expected hours: 20-40 per week
Benefits: Discounted or free food; on-site parking
Schedule: 8 hour shift; Day, evening, morning shifts; Monday to Friday; Weekends as needed; Overtime

Responsibilities

• Report directly to restaurant manager in charge
• Oversee daily front of house operations, ensuring a smooth and efficient flow of service.
• Train, mentor, and manage the front of house team, fostering a positive and collaborative work environment.
• Assist in scheduling staff and managing labor costs to meet business needs while ensuring excellent service.
• Ensure that all areas of the restaurant and lounge are clean, organized, and well maintained.
• Handle guest inquiries, feedback, and complaints with professionalism and a focus on resolution.
• Collaborate with Executive Chef to ensure timely and accurate food and beverage service.
• Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and wine pairings to provide informed recommendations to guests.
• Assist in creating and implementing standard operating procedures for service excellence.
• Monitor and analyze service performance metrics to identify areas for improvement.
• Participate in team meetings and contribute to a culture of continuous improvement.

Requirements

• Smart Serve Certification
• High school diploma or equivalent; hospitality management or related degree is a plus.
• Experience in Serving and minimum 1 year in a supervisory role in a restaurant or hospitality setting.
• Strong understanding of front of house operations and service standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and manage time effectively in a fast paced environment.
• Strong knowledge of mixology, beverage preparation, and menu offerings.
• Ability to handle moderate physical exertion; standing, walking, pushing, pulling, shoveling, and lifting items up to 30 kg.

How to Apply

If you are a dedicated and enthusiastic hospitality professional looking to join a dynamic team, we want to hear from you!

We provide uniforms and name tags, and outerwear, depending on the needs of the position.

We are committed to an inclusive, barrier-free selection process and work environment, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Alternatively, you can submit your application to [email protected]

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