Service Excellence is a dynamic, workshop for individuals interested in a career in the customer service industry. Topics covered in this workshop include: Creating and maximizing memorable experiences for customers First impressions in customer service How to build customer loyalty Communicating with customers The ...

Learn about yourself! Learn what career possibilities there are for you – learn all the related careers to those possibilities – learn what education will get you there! See current related job postings. Set a goal! Create a plan to achieve the goal! Make ...

Attend a Smart Serve seminar at Career Edge. Smart Serve Ontario is a non-profit organization dedicated to developing and delivering a responsible service training program to all individuals who serve alcohol beverages or work where alcoholic beverages are served in the Province of Ontario. ...

An effective job search is an important tool in building a successful career. There may be times in your professional life when you need to simply “find a job”. However, a job seeker who chooses a job related to his or her career goals ...

Are you nervous when heading to an interview? You are not alone!  Everyone gets the jitters when heading to an interview. This interview workshop stresses that in any interview, the key to success is PREPARATION. Over 90% if what you need to do for an ...

The internet is a powerful resource!   Learn to apply to the infinite jobs at your fingertips! We will guide you through filling out online applications and online profiles.  We will cover how to apply to jobs through email, create and send electronic documents, sell yourself using powerful ...

The theory behind PD is that each of us is a blend of 4 temperament types…but each of us has a preferred type. In this fun and interactive workshop you’ll not only discover what your personality type is, but learn about the jobs that ...