Operations Manager

Position Overview

We are seeking an experienced and hands-on Operations Manager to oversee and optimize daily business operations. This role is ideal for a highly organized professional who thrives in a fast-paced environment and enjoys being actively involved in all aspects of the business. The Operations Manager will support operational efficiency, team performance, and continuous improvement initiatives. A background in logistics or healthcare is considered an asset.

Responsibilities

• Oversee daily operations and support staff across departments
• Supervise and support team members to ensure consistent performance
• Identify operational inefficiencies and implement process improvements
• Coordinate purchasing of supplies and equipment and manage vendor relationships
• Ensure adequate inventory levels to support operational needs
• Manage fleet operations, including maintenance scheduling and repairs
• Support business development initiatives
• Maintain strong customer relationships and respond to service-related inquiries or concerns
• Ensure quality control standards are met and continuously improved across operations

Skills & Qualifications

• Minimum of three (3) years of relevant operational or management experience
• Post-secondary education in Business Administration (degree, diploma, or equivalent)
• Proficient in Microsoft Office and Adobe Acrobat
• Previous office management experience
• Experience working with dispatching or scheduling software is an asset
• Experience managing people in a fast-paced environment
• Standard First Aid and CPR/AED
• Clean driving record
• Clear vulnerable sector check
• Must have had Class G licence for minimum of 3 years
• Organized, proactive, and solutions-focused
• Strong problem-solving, planning, and decision-making skills
• Comfortable supervising, training, and supporting team members

Why Join Our Team

Join a growing organization within a rewarding industry that values professionalism, collaboration, and operational excellence. We offer a supportive work environment and the opportunity to make a meaningful impact. Our company was recognized as QBAA New Business of the Year for 2025, highlighting our commitment to quality and growth.