Guest Services Representative

Wesley Acres Retreat Centre & Campground provides opportunity for spiritual growth, social connection, and physical recreation in a Christ-centred community. Wesley Acres is a Christian Retreat Centre & Campground in association with the Free Methodist Church in Canada. Wesley Acres serves with excellence, the spiritual, educational, and recreational needs of all people equipping them for Christian service to their family, church and community.
Located in the heart of Prince Edward County just outside Bloomfield, Ontario, Wesley Acres is on the beautiful shores of West Lake overlooking the Sandbanks.

Guest Services Representatives will have a heart for Christian ministry. They are responsible for providing front desk services and being the first point of contact for guests at Wesley Acres. The best Guest Services Representatives will have strong people skills and be able to always act professionally and friendly when dealing with guests and accommodating their needs. To be successful in the role, you will need excellent written and verbal communication skills, proficient computer skills and competency in Microsoft Office applications. Prior experience would be considered an asset.

Working Conditions:
Flexible hours, including evenings, weekends, and holidays
Interactions with employees, management, and the public at large
Combination of sitting and standing with ability to move between the two on a frequent basis

Employment Period:
April – October

Wage:
$17.60 *based on qualifications and experience. Adjustments may be made depending on job performance and attendance.

Dress Code:
Office Casual
Stylish, comfortable clothing such as khakis, knee or full-length skirts/dresses, capris, jeans (with no holes), shirts with modest necklines
Shoulders must be covered
No shorts, no miniskirts
Open or closed toes/heel shoes or dress sandals – no Crocs or flip flop

Responsibilities

•  Greet clients and visitors with a positive, helpful attitude
• Provide information to guests on various matters related to Wesley Acres
• Assist with a variety of administrative tasks including copying, faxing, taking notes, processing payments, recording work orders, etc.
• Answer phones in a professional manner and route calls as necessary
• Assist colleagues as necessary
• Provide excellent customer service
• Process accommodation reservations
• Any other duties as assigned and requested by Executive Director or Administrative Services Manager

Requirements:

• Ability to adhere to and abide by the Statements of Faith of the Free Methodist Church in Canada while on duty and/or representing Wesley Acres.
• Ability to promote the Christian mission of Wesley Acres through words and actions while on duty and/or representing Wesley Acres.
• Consistent, professional dress and manner
• Excellent written and verbal communication skills
• Competency in Microsoft Office applications
• Willingness to learn new applications
• Strong time management skills
• Ability to contribute positively as part of a team, helping out with various tasks as required

How to Apply:

1. Apply online at www.wesleyacres.com/employment-opportunities or
2. Submit cover letter and resume to [email protected]

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