Flex Team Member Admin Support, Guest Services & Serving Position

We are seeking a versatile and dependable Flex Team Member to support multiple areas of our operation, including administrative tasks, guest check-ins, and restaurant service. This is a dynamic role ideal for someone who is organized, adaptable, and comfortable moving between front desk, dining room, and light operational duties as needed.

Applicants must be 18 years of age or older and must have or be willing to obtain Smart Serve certification.

This position requires someone who is equally comfortable working at a computer, assisting guests face-to-face, and supporting restaurant service.

Key Responsibilities Administrative & Front Desk Support:

• Assist with guest check-ins and check-outs
• Answer phones and respond to general inquiries professionally
• Perform data entry with accuracy and attention to detail
• Monitor and respond to emails as directed
• Scan, file, and organize digital and physical documents
• Learn and navigate internal software and booking programs
• Maintain organized records and filing systems

Restaurant & Guest Service Support:

• Provide table service and serve alcohol in accordance with Smart Serve regulations
• Take food and beverage orders and deliver items promptly
• Support refills, guest requests, and overall dining room service
• Provide professional and friendly guest interaction at all times

Operational & Cleaning Duties:

• Fold and organize linens
• Perform basic front-of-house cleaning including lobby upkeep, sweeping and mopping floors
• Refill supplies and restock service areas  Maintain restroom cleanliness  Assist with general organization and operational readiness

Qualifications:

• Must be 18 years of age or older
• Must have or be willing to obtain Smart Serve certification
• Comfortable with data entry, email communication, and basic computer systems
• Willingness to learn new programs and internal systems
• Strong organizational skills and attention to detail  Comfortable serving alcohol and working in a restaurant environment
• Comfortable performing light cleaning and linen folding duties
• Professional phone manner and strong customer service skills
• Ability to adapt quickly and shift between tasks as needed
• Reliable, punctual, and team-oriented

Ideal Candidate:

• Thrives in a fast-paced, multi-role environment
• Enjoys variety in their workday
• Has strong communication and organizational skills
• Takes initiative and maintains high standards

If you are flexible, dependable, and enjoy working in both guest-facing and administrative roles, we encourage you to apply and become part of our team. Wage range depending on experience.

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