The Cashier / Sales Associate is the front-line ambassador of the Picton Home Hardware Building Centre experience. In this role you will process customer transactions accurately and efficiently, deliver exceptional service at every touchpoint, and contribute to a welcoming store environment that keeps our community coming back. You will handle all point-of-sale
functions — cash, debit, credit, and gift card — while acting as a knowledgeable resource for product questions and in-store promotions.
This is a full-time position. Availability to work weekends and statutory holidays is an essential requirement of this role— candidates unable to meet this schedule will not be considered.
Customer Service & Sales
• Greet every customer warmly and communicate professionally in person and by telephone.
• Ensure customers leave with a positive experience; proactively resolve any concerns.
• Assist customers with product advice, pricing information, directions, and special-order follow-ups.
• Maintain current knowledge of in-store promotions, flyers, and product inventory, including yard stock.
Point-of-Sale Operations
• Operate all POS equipment (cash register and smart SELECT terminal) with speed and accuracy.
• Process cash, credit, debit, and gift card transactions; verify signatures and expiry dates as required.
• Follow store procedures for returns, refunds, and price overrides.
• Reconcile all transaction records and tabulate daily sales totals in accordance with store policy.
Store Standards & Safety
• Maintain a clean, organized checkout area and merchandise displays throughout each shift.
• Monitor for shoplifting and respond according to store policy.
• Work safely in compliance with provincial and federal legislation; report hazards to management promptly.
Team & Development
• Attend store meetings and training sessions as required.
• Assist in onboarding and training new cashier team members.
• Contribute to special projects and additional duties as assigned by management.
Required
• Full-time availability, including weekends and holidays — essential.
• High school diploma or equivalent.
• Strong mathematical and cash-handling skills.
• Excellent verbal communication skills — friendly, clear, and professional.
• Collaborative team player with a positive, customer-first attitude.
• Genuine eagerness to learn and continuously grow retail knowledge.
Preferred
• Previous retail or customer-service experience.
• Familiarity with hardware, building materials, or home improvement products.
Home Hardware is Canada’s largest independent hardware retailer, and our Picton store is proud to be locally owned and operated. We offer a supportive team environment, competitive wages, opportunities for growth, and the satisfaction of serving our Prince Edward County community every day.
Interested applicants should send their resume to [email protected] with Cashier/Sales Associate in the subject line or drop off in-person to the customer service desk in Picton – 13544 Loyalist Parkway
