IMPACT Program ManagerPosted on April 27, 2021
Addictions and Mental Health Services - Hastings Prince Edward
Non Profit / Community Services
Belleville, ON 250 Sidney Street
In collaboration with the Associate Director, review, plan, organize, implement, oversee, and evaluate the delivery of the “Integrated Mobile Police and Co-Response Team” (“IMPACT”) Program. The HPE IMPACT model, including addictions and mental health co-response with police and dedicated follow-up support will be embedded within all Police service locations in HPE, fully integrated with AMHS-HPE and will provide seamless connection to QHC crisis services (as required). This model uses a multidisciplinary team approach including two distinct positions: IMPACT Co-Response Worker (embedded in police service locations) and IMPACT Transitional Worker (a case management model & based out of AMHS offices). The Program Manager will provide direct supervision of staff. Liaise with and manage on-going relationships with key community and program partners. As a member of the management team, participate in the implementation of required legislation and special projects.
Minimum Qualifications & Experience
Please note: Duties and responsibilities are subject to change in the future.
- Master’s Degree in nursing, social work, or equivalent applicable health service
- Registration with Ontario College of Social Workers and Social Service Workers and/or College of Nurses of Ontario (CNO) and/or other appropriate regulated health professional’s college in the province of Ontario and currently in good standing with respective college.
- Education in non-profit program management field of study an asset
- Minimum three to five years relevant/recent experience directly related to the management of mental health and/or addictions programs and services. an acceptable combination of education and related work experience in mental health, addictions, psychiatry, crisis service delivery or equivalent may be considered
- In-depth knowledge of mental health/illness and substance use
- Knowledge and applied practice of effective non-profit program evaluation methodologies
- Wide range of crisis intervention experience, risk assessments and interventions that include hospital based psychiatric services, emergency departments experience and community mental health services and system navigation.
- Ability to use various types of verbal, written and electronic communication effectively including but not limited to counselling, advocacy, and agency representation.
- Ability to facilitate and promote effective team dynamics through well-developed leadership skills
- Internal and external communication audiences include staff members, clients, colleagues, professionals and MOH-LTC personnel and SE-LHIN.
- Well-developed mental health and/or addictions assessment skills
- Sound and broadly-based knowledge and treatment experience gained through extensive experience providing clinical services to individuals with addictions and/or mental health issues
- Well-developed computer skills in the use of database, word processing, spreadsheet, and communication application
- Intermediate to advanced knowledge of Microsoft Office (Word, Excel, Outlook, Powerpoint, Teams, Sharepoint)
- Ability to access, implement and remain current regarding programming and it
- EMR experience, EMHWare experience preferred
- Exemplary verbal and written communication skills are necessary for effective coordination of services and for community liaison responsibilities
- Ability to maintain professionalism and communicate effectively in difficult circumstances
- Ability to interpret data and statistics in order to develop, manage and evaluate programs.
- Ability to effectively manage multiple and competing priorities and deadlines.
- Proven ability to organize, evaluate, communicate, and present information, both verbally and written.
- Demonstrated time management and project management skills.
- Excellent interpersonal, communication, critical thinking, and problem-solving skills.
- Ability/willingness to deal with numerous competing demands in a fast-paced environment with police services, while observing deadlines.
- Thorough knowledge and understanding of community addictions and mental health service needs of clients and the availability of other community-based addictions and mental health programs, agencies and resources
- CPI and ASIST training an asset
- Ability to travel between agency work sites and to community meetings
- Must possess a valid Ontario driver’s license, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
- Required to provide a satisfactory criminal reference with vulnerable sector check prior to hire as well as OPP security clearance if applicable
How To Apply
Please submit a resume and cover letter quoting competition number 2021-16
to firstname.lastname@example.org. This position will remain open until filled.
We are committed to inclusive, barrier-free recruitment processes and work environments. If contacted, please advise us in a timely fashion of any accommodation assistance you require to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
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