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Office Assistant

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Company Name Molly Maid
Date Posted January 08, 2019
Category Other
Job Type Part-time
Driver's License Yes
Job Apply Please apply by email with resume attached to
Rate of Pay 14.50/hr



Molly Maid located in Belleville is seeking an Office Assistant for approximately 20 hours per week with a start date of January 21, 2019.



  • Answering telephone inquiries & electronic inquiries from customers, potential customers and staff.
  • Maintaining MERCURY - a record of information/inquiry calls and the result – estimate, one-time clean and new regular customer. Calculate conversion rates monthly.
  • GENIE - Scheduling customer cleans and making changes to the schedule.
  • Monitoring the daily activities of the Home Service Professionals.
  • Cleaning when required due to illness, etc. Using company vehicle.
  • Quality control check on each initial clean. Using company vehicle.
  • Implementing a schedule for customer contact for weekly and alternate weekly customers.
  • Communicating issues relating to customer service and personnel (discipline) to the Franchise Owner.


  • A minimum of one quality control per team per week.
  • Recording and monitoring personal and business mileage for each vehicle and Route Manager.
  • Tracking vehicle maintenance.
  • Preparing the Weekly Route Managers Schedules.
  • Collecting and organizing estimate sheets and customers’ keys.
  • Invoicing and accounts receivable/payable, bill payments.
  • Preparing bank deposits, payroll, posting weekly cleans.
  • Monitoring inventory of cleaning supplies and ensuring equipment is operating efficiently.
  • Maintaining attendance records.


  • Assisting in the selection and training of new staff. This may involve interviewing potential candidates.
  • Assisting in the organization of staff meetings.
  • Other duties as assigned by Franchise Owner.
  • Clean office area.
  • Communicate vacuum maintenance/repairs needed to Franchise Owner.

Wage is $14.50/hr, 20 hrs per week (No Weekends)

Please apply by email with resume attached to

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.

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