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Career Edge Employment Ontario

Lumber and Building Materials Counter Salesperson

Company Name Picton Home Hardware Building Centre
Location Picton, ON
Date Posted August 14, 2020
Category Retail / Customer Service
Job Type Full-time
Benefits Yes
Education High School/Equivalency
Job Apply Interested applicants, please submit resume to: picton@homehardware.ca
Other Details Must be able to communicate effectively and persuasively with employees, management, suppliers, and customers, to obtain accurate information for pricing, estimates, quotations, etc
Rate of Pay $15-$19/hr depending on experience level
Shift Hours 38-40 hours per week, must be available to work weekends.
Skills Experience Computer experience. Knowledge of building materials & practices. Customer service skills.

Description

Picton Home Hardware and Building Centre has an immediate opening for a Lumber and Building Materials Salesperson.

The LBM counter salesperson is responsible for providing prompt courteous and efficient service to customers, advising them on appropriate merchandise and related items.  His or her duties include being familiar with pricing, local building codes, types of building permits issued, preparing quotations, as well as a variety of other related duties. The LBM Counter Salesperson must perform all assigned tasks with sufficient speed and accuracy to avoid adverse impact on the level of service to customers and to achieve sales profitability.

 

Job Duties:

  • Ensure customers are greeted within 30 seconds of their arrival at the LBM counter.
  • Determine customer’s needs by asking open-ended questions.
  • Communicate product knowledge to the customer as appropriate.
  • Process special orders for non-stock or out of stock items.
  • Be familiar with and maintain up-to-date information on pricing.
  • Know local building codes.
  • Know types of building permits issued.
  • Know prices, practices, and policies of the company’s competitors.
  • Help customers solve building problems.
  • Update yourself with practical knowledge of building materials and lumber products, including their uses, advantages, and disadvantages.
  • Resolve customer complaints.
  • Be familiar with current yard inventory and surplus items.
  • Suggest rule, policy and / or procedural changes when you believe they would improve efficiency, sales, profits, morale, etc.
  • Maintain professional confidentiality of all store and customer records.
  • Work on additional duties and assignments as assigned by management.
  • Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

 

Job Qualifications:

  • Ability to work a flexible schedule including weekends, evenings and holidays.
  • Friendly and helpful attitude toward customers.
  • Good mathematical skills.
  • Must be able to communicate effectively and persuasively with employees, management, suppliers, and customers, to obtain accurate information for pricing, estimates, quotations,
    etc.
  • Willingness to learn.
  • Prior retail experience beneficial.
  • Willingness to continually develop professional skills and knowledge base.
  • High School graduation or equivalent.
  • Ability to work co-operatively in a team atmosphere.

 

Working Relationships:

  • Reports directly to Store Manager, or Dealer/Owner.

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.


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