MENU Français
Career Edge Employment Ontario

Information and Referral Co-ordinator

Sorry, this job has expired.
Check out some of our current related jobs

Company Name Thompson Mediation Services
Location Napanee, ON
Date Posted April 11, 2019
Category Business / Finance / Administration
Job Type Part-time
Criminal Record Check Required Yes
Education High School/Equivalency
Job Apply Please send resumes by e-mail to
Other Details Successful candidate will be required to undergo ministry-mandated security check.
Rate of Pay $25/hr
Shift Hours One six-hour shift per week.
Skills Experience Educational background in social work considered a definite asset.
Start Date As soon as possible.


Thompson Mediation Services is looking for the right candidate to fill its Information and Referral Co-ordinator position. This part-time job consists of one six-hour shift per week.

Duties include interacting with the public and providing information to clients about resources in the area. Job will include some presentations to small groups, so experience in public speaking is considered an asset. Preference will be given to candidates who have a social work background.

Detailed job description:

The Family Law Information Centre (FLIC) is currently located at the Ontario Court of Justice, 41 Dundas Street in Napanee. FLIC is a place where individuals experiencing separation/divorce have access to free information and resources, including legal advice if they meet the guidelines set by Legal Aid Ontario. Generally, FLIC helps to meet the individual needs of clients, particularly clients who are not represented by a lawyer and are contemplating entering the family court system for the first time.

The FLIC is staffed by the Information and Referral Coordinator (IRC) and Advice/Duty Council provided through Legal Aid Ontario. The general operation is managed by court staff and clients may attend at the court counter to file documents or retrieve the required paperwork.

The IRC offers various resources and information, based on their assessment of the client’s needs; including domestic violence screening when possible.

Generally, the IRC will offer information affecting children and families on the issues impacted by separation, as well as what services/resources they can put into place to assist them through their current situation. In some instances, this may include;

  • information on alternate dispute resolution options, including promotion of mediation and the FLIC
  • provides mandatory information sessions to educate individuals on the impact of separation and divorce on children/families
  • securing council
  • provide information on legal issues
  • provide general information on the court forms and the court process

The resources are available in various forms, such as written materials, on-line, DVDs, etc.

Examples of some of the materials available are:

  • Pamphlets and other publications on issues related to separation and divorce and child protection matters, including CLEO Family Law Series
  • “Making Plans”, assist parties complete parenting plans
  • “What Happens Next”, a guide for parents to share with their children
  • “Ministry's Guide to Procedures in Family Court”.

The IRC assists clients maneuver the various systems;

  • child protection matters
  • legal and non-legal client issues
  • victim services

The IRC will keep the resources stocked and insure they are current.

The IRC will maintain a working relationship with various service providers and community agencies both within the courthouse and the community at large to best meet the client’s needs. Utilizing the Napanee Lunch and Learn program, a forum which provides an opportunity to network and share information.

The IRC will approach the L&A Interval House, a shelter for abused women and children, to develop a protocol for mutual clients’ safety.

The IRC will work with court staff, LAO, advice lawyers and justice partners regularly to discuss service delivery and options to best meet client needs in the following ways:

Court Staff:

  • Collect MIP notices for Napanee Family Court and file with court staff
  • Complete attendance for the MIP and provide a copy to the court staff
  • Provide list of newly scheduled and rescheduled clients for MIPs
  • Set out client sign-up sheet for FLIC
  • refer clients to court staff for information about the court process and court forms/fees

Legal Aid Ontario:

  • Request up to date lawyer list and financial eligibility test for advice lawyer services for FLIC
  • Have referral forms available for legal counsel at FLIC
  • Conduct initial assessment for financial eligibility and expedite process

Justice Partners:

  • Provide up to date session times for MIPs, offer MIP training, and maintain a roster of trained lawyers

Advice Lawyer:

  • ensure resources and court forms are readily available
  • refer clients to the Advice Lawyer from Legal Aid Ontario who will provide summary legal advice (for those who qualify)

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.

Additional jobs by our friends from Neuvoo