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Host/Hostess

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Company Name The County Cider Company
Location Waupoos, ON
Date Posted February 08, 2018
Category Food Services / Hospitality
Job Type Job Fair
Driver's License Yes
Education Certification
Job Apply Please submit resume by email to julie@countycider.com. This employer will also be attending the March 5th East Side Job Fair, and the April 11th Prince Edward County Job Fair. Interested applicants can apply in person at this time.
Own Vehicle Yes
Rate of Pay $14.00/hr
Shift Hours 10:30 am – 6:30 pm
Skills Experience Smart Serve certification required.
Start Date May 7, 2018

Description

The County Cider Company is looking for a full-time seasonal Host/Hostess and a part-time seasonal Host/Hostess to start May 7th, 2018.

 

 

Job Duties:

  • Responsible for providing consistently high-levels of customer service to all restaurant patrons
  • Greet patrons at entrance of patio and escort them to tables or other seating areas, in a prompt, friendly and courteous manner.
  • Receive and record patrons' reservations and assign tables, inform the patron of any wait times
  • Maintain familiarity with the composition of all menu items and daily specials
  • Clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.
  • At all times to be aware of and practice good customer relations, assisting the guest in any way which does not adversely affect other customers.
  • Attend to customer complaints satisfactorily, if you cannot adequately resolve a customers’ issue refer it to a supervisor or floor manager.
  • Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes
  • Maintain the highest standards of personal hygiene and dress conforming to corporate dress codes.
  • Attend meetings and training courses as required.
  • As the initial “face” of the restaurant our Host / Hostess must maintain a professional manner in times of stress ensuring patrons have an enjoyable dining experience.
  • Other responsibilities include helping service staff when possible, assisting with cleaning duties and adhering to all restaurant policies and procedures.

 

 

Working Conditions

As a seasonal Tasting Room and a patio restaurant housed in 1800's barns the weather has a direct effect on working conditions, it is often hot and humid, sometimes cold and sometimes it is raining.

  • Manual dexterity required to use desktop computer and peripherals
  • Overtime as required
  • Lifting or moving up to 20lbs may be required

 

 

 

Skills/Experience Preferred:

  • High School diploma or GED required
  • Strong customer service and troubleshooting skills
  • 1 or more years of customer service experience
  • Accomplished conflict resolution, negotiation and objection handling skills
  • Able to effectively communicate both verbally and in writing
  • Ability to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Professional appearance and manners
  • Smart Serve Certified
  • Strong work ethic and positive team attitude

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.


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