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Career Edge Employment Ontario

Front Desk Agent

Company Name The Waring House
Location Picton
Date Posted July 31, 2020
Category Food Services / Hospitality
Job Type Part Time & Full Time
Job Apply Interested applicants please submit resume by email to kristine@waringhouse.com
Rate of Pay $14.00/hour
Shift Hours Varies; Days/Evenings/Weekday/Weekend

Description

The Waring House Inn & Restaurant in Picton is seeking friendly and easy going individuals to work at the Front Desk. At the Front Desk, you will be the “face” of the company for all visitors and are responsible for a welcoming first impression.

 

Job Duties:

  • Greet guests and welcome them into the office
  • Answer questions, address complaints and give suitable information by actively listening and comprehending visitor requests
  • Book reservations for guest rooms, dining room and culinary courses
  • Accept and sign the delivery of letters, packages, etc., and distribute them either personally or through an interoffice dispatch system
  • Check and answer e-mails, sort them by priority and forward them to the appropriate recipients
  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
  • Take up other duties as assigned (travel arrangement, appointment schedules, etc.)
  • Assist guests with any issues during their stay (extra linens, tv issues,  etc.)
  • Light duty cleaning including dusting and vacuuming

 

Job Qualifications (skills, experience): 

  • Proven experience as front desk representative or agent of relevant position
  • Familiarity with the use of office equipment (e.g. fax, printer, etc.)
  • Thorough knowledge of customer service, office management and basic book-keeping procedures
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Strong at multi-tasking and organizational skills
  • Strong problem-solving skills
  • Ability to work in a fast-paced environment a requirement
  • Must be available to work various shifts including days, evenings, weekends and holidays
  • Previous experience in the hotel industry an asset but not a requirement

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.


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