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Career Edge Employment Ontario

Personal Lines Customer Service Representative

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Company Name Newman, Oliver & McCarten Insurance Brokers Ltd.
Location Belleville, ON
Date Posted January 07, 2019
Category Business / Finance / Administration
Job Type Full-time
Benefits Yes
Education Certification
Other Details RIBO license is required
Skills Experience 2 year personal lines experience


We are currently seeking a RIBO Licensed Personal Lines Customer Service Representative to join our customer service team in our Belleville office.

Position Summary:

This position provides excellent growth opportunities and the ability to expand a career in the insurance industry.  The successful candidate will be responsible for front-line customer service and managing their own portfolio of clients.

Primary Objective/Duties of position:

  • Servicing and providing solutions to customers for on-going client needs
  • Responding to incoming client calls, walk-ins, emails and processing  of policy changes, as necessitated
  • Reviewing of renewals and remarketing policies as required for growth and retention
  • Promote account rounding and upselling opportunities
  • Keeping current on underwriting rules and workflow processes and procedures
  • Actively participate in training initiatives (CAIB, CIP)
  • Receiving of claims, completing notice of Loss and follow up
  • Manage accounts receivables
  • Develop and maintain relationships with underwriters

The ideal candidate will possess the following qualifications:

  • A minimum of 2 years related insurance experience is preferred
  • RIBO license in good standing
  • Knowledge of SigXP and Applied Rating (Compu-quote) and company portals are a definite asset
  • Strong customer focus with outstanding customer service skills
  • A demonstrated ability to handle multiple priorities successfully
  • Strong organizational and time management skills are essential
  • Excellent verbal, written and communication skills with a strong attention to detail
  • Ability to work independently and as part of a team

In addition to offering a professional and fulfilling work environment, to enhance your career we offer a competitive compensation, a comprehensive health benefit program, an optional group RRSP, and a commitment to ongoing professional development.

 Application Process:

If this position is of interest to you, please email a copy of your resume and cover letter including salary expectations to:

We thank you for submitting your resume, however, only those candidates being considered will be contacted.

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.

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