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Career Edge Employment Ontario

Bartender/ Supervisor

Company Name Shorelines Casino Belleville
Location Belleville, ON
Date Posted October 09, 2018
Category Food Services / Hospitality
Job Type Full-time
ASAP Yes
Criminal Record Check Required Yes
Education High School/Equivalency
Job Apply Qualified candidates are welcome to apply by submitting their cover letter & resume online by visiting www.gcgaming.com/careers by the deadline of 4:30 pm ET, October 30, 2018. If you are unable to apply in the manner the employer has requested, please contact jmanlow@shorelinescasinos.com with your accommodation request.
Other Yes
Other Details AGCO Category 1 gaming license required upon hire

Description

You’re a natural leader, have experience in the hospitality industry, and you are looking for a challenge.  Shorelines Casino Belleville has an opportunity for you as a DUAL FOOD & BEVERAGE SUPERVISOR/ SERVER.    Under the direction of the National Director, Food & Beverage, this position is responsible for overseeing the day to day activities of the front of house Food & Beverage operations at a multi-venue location. While in a Server role, this position is responsible for selling food and beverage with an upbeat and positive attitude, providing guests with the best service possible in a professional manner.

 

Duties and Responsibilities Include:

  • Exceeds guest expectations by providing outstanding customer service
  • Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
  • Oversees the front of house F&B operations on a shift basis of a multi-venue location; assists with the development of performance objectives and delivers performance reviews for direct reports as necessary
  • Schedules and supervises employees; verifies time and attendance; assigns shift work assignments; ensures appropriate coverage while minimizing operating costs
  • Completes shift reports for management and for the next shift; tracks quality and guest issues and reports to management
  • Assists with the screening and selection of new hires; organizes and tracks training progress
  • Assesses guest alcohol consumption to determine removal or restriction decisions and delivers message to guest.
  • Orders front of house supplies as required; may participate in monthly inventory count
  • Performs front line F&B duties as required (Coffee Cart Server, Bartender, Expediter)
  • Offers F&B expertise to internal and external customers
  • Liaises and communicates effectively with all appropriate operational departments and employees
  • Develops and cultivates strong working relationships with all stakeholders: guests, management, employees and vendors
  • Ensures adherence to all policies and procedures, motivates and leads by example, and provides a learning environment while establishing a safe and welcoming work environment for all employees and guests.
  • Actively participates in and shares responsibility for the recruitment and hiring process.
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • All duties of a Bartender
  • Performs other duties as assigned or directed

 

Successful candidates will demonstrate the following qualifications:

  • People-focused and committed to service excellence
  • Proactive and solution-oriented with a drive to succeed
  • Minimum Grade 12 education
  • Post-Secondary education in hospitality or suitable combination of education and experience
  • Minimum 2 years Food & Beverage experience
  • Minimum 2 years’ experience in a lead or supervisory role
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Smart Serve Certificate
  • Ability to handle multiple tasks at one time
  • Ability to stand for long periods of time
  • Ability to lift 30 lbs.
  • Computer literacy in MS Office; POS experience
  • WHMIS an asset

 

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.

 

Application Process: Qualified candidates are welcome to apply by submitting their cover letter & resume online by visiting www.gcgaming.com/careers by the deadline of 4:30 pm ET, October 30, 2018.

 

Shorelines will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to advise in advance if accommodation is required.

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.


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