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Career Edge Employment Ontario

Outbound Telesales & Executive Account Representative

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Company Name TruLife
Location Trenton
Date Posted September 11, 2017
Category Business / Finance / Administration
Job Type Full-time
Job Apply Apply directly by email to France Foster: ffoster@trulife.com

Description

Outbound Telesales and Executive Account Representative Summary Work with existing accounts and develop new accounts in a specified geographic region. Grow and drive sales. A thorough understanding of products and services and the ability to showcase the benefits and specialized features to finalize/influence a potential business transaction is required. Crucial to the position is the ability to log information in a CRM data base for customer profiling and sales tracking.

ESSENTIAL DUTIES AND RESPONSIBILITIES.

Other duties may be assigned.

 Manage large amounts of inbound and outbound calls in a timely manner

 Follow communication scripts when handling different topics

 Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

 Seize opportunities to upsell products when they arise

 Build sustainable relationships and engage customers by taking the extra mile

 Keep records of all conversations in our database in a comprehensible way

 Motivated to improve knowledge and boost performance level

 Meet personal/team qualitative and quantitative targets

 Contact targeted accounts (existing or new) to advise of products/promotions and secure an order.

 Identify and contact potential accounts

 Work with customer list and perform those tasks and responsibilities as required by Management.

 Meet sales goals and objectives as detailed by Management. Essential qualities:

Essential qualities:  Build excellent rapport with customers and have good listening skills.  Ability to organize thoughts in a clear persuasive manner.  Polite and friendly telephone manner.  Team player with a passion to succeed.  Motivated by achieving targets and meeting deadlines.  Be personable and proficient in verbal and written communication.  Prepare productivity reports and maintain proper customer contact records.  Assist with selections, problems and questions regarding company products.

Maintain a positive work atmosphere by acting and communicating in a manner to get along with customers, clients, co-workers, and management, thus projecting a positive image of the company.  Process customer orders and provide follow-up as required.  Support sales team and customer service team when needed.  Other projects as assigned. RELATIONSHIPS AND CONTACTS: Internal: Close contact with all departments. External: Close contact with Retailers, Consumers, and Territory Managers. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:  High school education and at least 2 years’ experience in related telesales area. LANGUAGE SKILLS:  French and English essential.  Appropriate telephone etiquette skills. Expresses self in helpful, friendly and professional manner on the telephone and in person Job Type: Full-time
Apply directly by email to France Foster: ffoster@trulife.com

This job advertisement has been provided by an external employer. Career Edge is not responsible for the accuracy, authenticity or reliability of the content.Cette offre a été fournie par un employeur externe. Career Edge n'est pas responsable de l'exactitude, de l'authenticité ni de la fiabilité du contenu.


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